Neeraja Rasmussen

128 Generative AI and the Future of the Insurance Industry

In this episode of The Re/Imagine Podcast, we discuss the role of AI in the insurance industry. Neeraja Rasmussen, Founder, Spyglaz, discusses the potential for AI to improve efficiencies in the value chain of insurance, from underwriting to claims to servicing to distribution. She focuses on the work that Spyglaz is doing with Nassau to optimize the relationships between carriers and agents. Our second guest, Prem Kumar, CEO and Co-Founder of Humanly, talks about how AI can help with hiring processes, from screening candidates to scheduling interviews to providing time savings and reducing time to hire. They discuss the importance of diversity and equity in hiring and the potential for AI to help with these issues. The conversation also touches on AI’s potential positives and negatives, including the realistic nature of AI-generated voices and faces.

Neeraja Rasmussen founded Spyglaz, an AI growth platform that can help increase distribution partner and customer value. Their solution is built from the ground up for the insurance industry, focusing on Life and Annuity companies. Spyglaz uses machine learning and generative AI to optimize wholesaler/agent relationships and enable higher-value servicing conversations. 

Prem Kumar is currently CEO and co-founder of Humanly.io, a venture-backed generative AI platform that empowers hiring teams to be more effective and equitable in the job candidate conversations that should remain Human-driven while automating the ones that shouldn’t. 

Connect with: 

Neeraja Rasmussen, www.Spyglaz.com

Prem Kumar, www.Humanly.io

Engage with Nassau Re/Imagine:

https://imagine.nfg.com/podcasts/

https://www.linkedin.com/showcase/nassau-reimagine

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This information is provided by Nassau for informational purposes only and is not meant to provide any legal, tax, or investment advice. It is not intended to advertise, market or promote third party products or services. Nassau and our sponsors do not endorse and are not responsible or liable for any third party content, advertising, products, services or other materials from such third parties. Symetra® is a registered service mark of Symetra Life Insurance Company.

‘Symetra® is a registered service mark of Symetra Life Insurance Company.’

Laura Dinan Haber128 Generative AI and the Future of the Insurance Industry
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086 Protecting Families Through Machine Learning-Led Client Retention with Neeraja Rasmussen, Spyglaz

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Some people say that life insurance is one of the noblest gifts for others. A person who purchases a policy usually won’t benefit from it – but their surviving spouse and children will. Everyone in the insurance industry wants the policy to be in force when it’s really necessary.

Unfortunately, the person who purchased the policy may let the policy lapse – sometimes intentionally and other times not. Today, Neeraja Rasmussen, CEO of Spyglaz, and Susan Zophy, Chief Service Officer for Nassau Financial Group Financial talk about their innovation partnership, and the value of leveraging machine learning to predict future customer behavior and needs. The discussion also offers a lens into the challenging process of finding and keeping new customers as a startup. Listen along as we discuss the three things a startup has to do in order to become a valued tool and accepted partner.

Learn more about our guests:

Neeraja Rasmussen is the Founder of Spyglaz, a machine learning platform for customer retention and growth, serving the Life/Annuity Insurance and Asset Management industries. Spyglaz uses machine learning to predict the next best action for better customer conversations, which distribution partners are most likely to grow over time and early asset retention opportunities. They do this through a rapid adoption process that does not require backend integration, does not touch legacy systems, and starts delivering value within 4 weeks.

Before founding Spyglaz, Neeraja spent 20+ years managing customer retention/acquisition programs for financial services and technology companies. She has 10+ years of experience building global teams from the ground up, with hands-on experience developing customer-first programs for both Fortune 500 and SMB companies. She’s an advocate/speaker on building racially diverse ecosystems that recognize the value delivered by women and minority entrepreneurs.

Connect with Neeraja Rasmussen: https://www.linkedin.com/in/neerajarasmussen/
Learn more about Spyglaz: https://spyglaz.com 

Connect with Sue Zophy: https://www.linkedin.com/in/susan-zophy-03159014/ Learn more about Nassau Financial Group: https://nfg.com 

Learn more about Nassau Re/Imagine: imagine.nfg.com
Connect with us: https://www.linkedin.com/showcase/nassau-reimagine

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This information is provided by Nassau for informational purposes only and is not meant to provide any legal, tax, or investment advice. It is not intended to advertise, market or promote third party products or services. Nassau and our sponsors do not endorse and are not responsible or liable for any third party content, advertising, products, services or other materials from such third parties. Symetra® is a registered service mark of Symetra Life Insurance Company.

‘Symetra® is a registered service mark of Symetra Life Insurance Company.’

Laura Dinan Haber086 Protecting Families Through Machine Learning-Led Client Retention with Neeraja Rasmussen, Spyglaz
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Spyglaz

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Spyglaz is a platform for proactive customer retention built for the Insurance industry. We use machine learning to predict when an insurer will lose customers before they actually lose them, along with influencers and key retention levers. We help insurance companies retain life, personal and commercial policyholders more effectively. Insights on future lapse are integrated into live customer conversations – at that precise moment where the insurer can influence the decision and prevent the lapse. Retaining just a fraction of the at-risk policies flagged by Spyglaz can deliver savings of millions, even for small or mid-size insurers.
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Nicholas BreniaSpyglaz
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065 Exploring Mentorship with Neeraja Rasmussen, Spyglaz and Harry Monti, Symetra

In this episode Paul and Laura speak with Neeraja Rasmussen, Spyglaz and Harry Monti, Symetra about their unique startup and industry exec mentor/mentee relationship.

We talk about what it means to have a successful exchange of value for both individuals, how to identify a strong match and how to craft an effective journey.

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Show Sponsors

This information is provided by Nassau for informational purposes only and is not meant to provide any legal, tax, or investment advice. It is not intended to advertise, market or promote third party products or services. Nassau and our sponsors do not endorse and are not responsible or liable for any third party content, advertising, products, services or other materials from such third parties. Symetra® is a registered service mark of Symetra Life Insurance Company.

‘Symetra® is a registered service mark of Symetra Life Insurance Company.’

Nicholas Brenia065 Exploring Mentorship with Neeraja Rasmussen, Spyglaz and Harry Monti, Symetra
read more